Custom Mug
🌟✨ Carry Your Memories Everywhere with Personalized Ceramic Mug! 🖼️🎁 Perfect for those who appreciate unique artistry and vibrant designs.
💎 Return policy 💎I want you to be happy with your purchase. If your product arrives damaged due to shipping, I’m happy to resend a replacement. To proceed with a return or replacement, please follow these steps: 1. Take a photo of the damaged product as evidence.
2. Contact me within 14 days of receiving your item by using the inquiry form on my website or through direct chat with me.
3. Cover the shipping cost for the reshipped item.
I’ll take care of the rest!
Please note: Returns or replacements are only available for items damaged during shipping. I do not accept returns for other reasons. I’m here to help if you have any questions! Feel free to reach out.
🚨 Urgent Orders
Typically, orders take 5-7 business days to fulfill. If you need to place an urgent order, I'm happy to help as much as I can. Message me through “Message Seller,” and I’ll check the schedule and get back to you. I will also adjust the price accordingly.
📦 Shipping
This order contains both digital file portrait and physical mug. The standard size of my digital portrait is 2048*2048 pixel, 300dpi. It would support any regular photo printing.If you want to print in other sizes, please let me know ahead of time. I can adjust for you.
Instructions For Buyers
1. Care instructionsClean in dishwasher or wash by hand with warm water and dish soap.🫧
2. Available in two sizes: 11oz and 15oz for your preference.
3. Select your digital portrait from my portrait drawing options here: Custom Anime Portrait. I'll create a custom cartoon portrait for you and turn it into an adorable mug!
Please note: The custom mug and portrait are sold separately.
3. If you have any questions, feel free to reach out to me through the chatbot or email me at envisionlin@gmail.com.
❗️Important!!
If you only purchase this product, it will not include the portrait. To receive your complete order, you’ll need to purchase both the art print and the digital portrait ( message seller if you have any more quesitons).
